Privacy Policy

Last updated: March 20, 2026

Information We Collect

Chicoine Chiropractic collects personal information that you voluntarily provide when you use our website, schedule an appointment, or contact us. This may include:

Name, email address, and phone number
Appointment scheduling information
Health history and treatment information
Insurance and billing information
Messages sent through our contact form

How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments
Provide chiropractic care and treatment
Communicate with you about your care
Process insurance claims and billing
Respond to your inquiries and requests
Improve our website and services

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations. We maintain appropriate administrative, technical, and physical safeguards to protect your PHI.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Insurance companies for claims processing
Other healthcare providers involved in your care, with your consent
Service providers who assist in operating our website
Legal authorities when required by law

Cookies and Analytics

We use Google Analytics 4 to understand how visitors find and use this website — which pages are viewed, how people arrived, approximate location from your IP address, and general device and browser details. This tells us what patients are looking for online. It is never combined with your health records and it is never sold.

Google Analytics does not load until you accept it. The first time you visit, a notice at the bottom of the page asks you to choose. Choosing Essential Only means the Google Analytics script is never added to the page and no _ga cookies are created. Your choice is remembered in your browser's local storage under chicoine-cookie-consent; clearing this site's data in your browser makes the notice reappear so you can change it. You can also install Google's Analytics opt-out browser add-on to block it everywhere, or block cookies in your browser settings.

This site also runs Vercel Analytics and Vercel Speed Insights, which count page views and measure page-load speed. They set no cookies and do not track you across sites, so they run regardless of your choice above. Scheduling happens on our practice-management provider's own site, where that provider's privacy policy applies.

Your Rights

You have the right to:

Access your personal information
Request corrections to your information
Request deletion of your information
Opt out of marketing communications
Request a copy of your health records

Contact Us

If you have questions about this privacy policy or your personal information, please contact us at (512) 255-1777, chicoinewb@gmail.com, or visit our office at 3407 Wells Branch Pkwy Ste 625, Austin, TX 78728.